Pavilions Dental Group

At this time I am financially unable to get dental care for myself

Very nice. All employees are friendly, fast, greet you by name. Love my dentist

very professional office from reception to billling. the most compentent office I have experienced since moving from southern calif. (this is my 4th)

I was very pleased with the kindness of all the staff and dentist

I had a very pleasant experience at the office. The staff was friendly and attentive. I appreciated how the dentist and hygienists did not attempt to convince me of services I did not need.

Dr. Vicuna, excellent professional.

Dr Accettura you made my visit very calming and thank you aking time to talk to me ...one of the best experiences I have had in my 74 years going to a Dentist!!!! Thank You

Dr. Accetura ROCKS!

It wad a good experience.

EVERYONE WAS VERY PROFESSIONAL AND CONGENIAL, AND I NEVER FELT LIKE I WAS BEING RUSHED THROUGH, LIKE SOME OTHER DENTAL EXPERIENCES ELSEWHERE. THE DENTAL ASSISTANT WHO TOOK MY XRAYS WAS EXTREMELY NICE AND PATIENTLY EXPLAINED A PROCEDURE IN DETAIL THAT I HAD ASKED ABOUT. MY DENTIST WAS ABSOLUTELY GREAT! SHE MADE ME FORGET I WAS IN A DENTIST CHAIR! I ACTUALLY LEFT THE OFFICE LOOKING FORWARD TO MY NEXT VISIT IN JULY. I'M 69, AND HOW MANY TIMES HAS THAT HAPPENED ELSEWHERE?..... NEVER!

I always have a positive experience at Pavilions! Thank you Dr. Vicuna and Valentina!

overall i was very satisfied with everybody. I was very impressed on how thorough my dental pictures and xrays were taken. And was very surprised to get a cleaning the same visit!

We love Dr. A! She's always so nice and let's us know what she's going to do. My 8 year old used to be afraid of the dentist until she met Dr. A, now she loves going!

Samantha saved the day! Her professional and sensitive manner made me choose Pavilions Dental after I had left 2 years ago to another dentist. She is the difference. Dr Vicunia is a great dentist and cares about me and my son.

Your office was great visit quick and so nice grear staff keep up the hreat work

Everyone was very nice, explained everything thoroughly.

Taking the X-rays was horrible. The huge mouth piece made me gag a few times. I had to concentrate not getting sick. A smaller mouth piece would be great. Besides that, everything was excellent.

I was greeted promptly when I arrived, and was taken back for x-rays immediately. Overall the care was great and the employees were courteous and respectful.

every aspect of the procedure was excellent.

Great dentist easy to talk to. Everyone was great !

The whole office personnel was very helpful and pleasant.

Great work, I am very happy to have found your office!

Dr. Vicuna is amazing.

A little late seeing the dentist, but was ok.

Our experience with Pavillions Dental has been excellent. We had occasions in the past where appointments were canceled due to Dentist choosing not to come in (because of minimal appointments that day). After explaining to the office staff that this was very disruptive to our schedules, a promise was made to communicate my concerns for this practice and to assure that no additional rescheduling occurred with our son's appointment. When we arrived there had been some misunderstanding on my part - we were two days early for the appointment, based on the date I thought I'd seen in the reminder email. Rather than simply send us away, the office went above and beyond to accomodate us, and our son received his scheduled treatment (cleaning). This was a very unexpected response, and was VERY much appreciated. I give kudos to the front office staff for considering the option of asking to squeeze us in and thanks to Dr. Vicuna for his flexibility! Can't end this without comments re: Pavi

Yes, I have a long term plan, but not interested in the treatment plan at this time; will decide later when problems occur.

Very excellent dental staff. I am very pleased with the service I receive.

The service was great. On your door I noticed the word "PREVENTATIVE" There is no such word. The correct spelling is "PREVENTIVE"

I had a small emergency with a tooth and it was my first visit to the Pavilions. No one referred the Pavilions Dental Group to me they happen to be located conveniently to my home. Under the circumstance I had a lot of apprehension going to a new dentist so I kept procrastinating. But I am extremely surprised how smoothly everything went. The night before I filled out the Pavilions online medical history form. It was easy! The next day when I entered the office it was clean, pleasant and the staff seemed cheerful. I found myself relaxed! After check-in I waited just a few short minutes before I was called and I didn't wait in another room! Ashley got right to work with making me feel comfortable and x-rays. Just a few minute later I met Dr. Accettura. Dr. Accettura and Ashley worked very well together. Both made sure I was as well informed and as comfortable as possible. They had a certain way about them that made me laugh. I could tell they enjoy people and their work. After my painle

I felt that the team I was being worked on by was excellent, everyone involved.

I was very pleased with my first visit to a dental office in over 14 years! The staff was very kind and professional. I will definitely visit this office again!

Very nice and professional staff.

For the first time in 30 years, I have finally found a Dentist I feel comfortable with. Quite an achievment!

There is a typo on the first option

I appreciated finally a dentist office that respected my wishes to utilize my insurance to the fullest without the "hard sell" for other services.

The team was amazing. The best customer service I've ever had at a dental office. I'm truly impressed and plan on staying in your care.

I am very pleased with my dental care and have full trust in my dentist, Dr. Vicuna. Thanks!

I really like my dentist and his team. I have referred two co-workers already and they have thank me for the recommendation.

Overall experience was great, I'm very comfortable with the staff and facilities. However, my ONE complaint is that my appointments are not booked in the next 6 months, I've been pushed out to 8 months the last two times. My insurance allows a cleaning every 6 months and this is what I would prefer. This is only a recent problem and my husband does not have this same issue with your office. However, in the future I may opt to find a dentist that can accommodate my wants for an appointment every 6 months despite my overall happiness with this dentist office.

I was very comfortable for the most part considering I never have found going to see a dentist an enjoyable experience. I have been to many dental offices and you are one of the best if not the best I have been to. I'm sorry I just don't seem to take to sitting in the dentist chair or for that matter sitting anywhere for more than 3 hours, hense the irritation and maybe some aggrevation.

I love this office. I have had nothing but good experiences here. Thank you so much.

Very good visit. Great dentist and team! Just wish the dentist would spend a little more time talking about overall dental health wheather good or bad. And maybe during the routine 6mo check up maybe check the mouth for tumors, TMJ, etc. (my old dentist would do this and then tell me what he was looking for) All and all everything was great.

Priti did a wonderful job, with the treatment itself , and with making sure I was comfortable and at ease. When it became necessary to increase the original estimated cost, she immediately consulted with the benefits coordinator and they came up with a payment plan that will be easy for me to manage. I'm very pleased with Pavilions, very glad that sheer dumb luck led me to them. (I blindly selected from the list of approved dentists that my provider had.)

Very happy with how nice everyone is and no one criticizes for not coming in regularly. I have a good experience when I'm at the office every time.

Would like to have a statement insurance company understands so there is no hassle trying to get reimbursed.

The only criticism my husband and I have is the extremely loud rock music playing. I know some people enjoy rock music, which we don't, but it does not have to be so loud. I could make some recommendations of classical or jazz music that could be played quietly which would add a sophistication to your dental office and business. If you are going to play rock, please don't have it on so loud. My husband and I put in earplugs when we come for dental care. This is a medical office, not a night club.

very pleased, especially with Valentina -- very nice lady! Also hygienist (didn't catch her name) was amazingly sensitive to my fear level and financial situation, since I need two separate visits, she said nitrous for second visit would be gratis -- which blew me away. I really appreciate that a LOT!

Thank you to Louise for the timely appointment and friendly service. My service was great as much as I did not want to go!!!!!!!!!!!!!!!!!!

Natalia knew I was nervous during the x ray part and helped calm my nerves. Doctor also answered my question. Overall visit was a good experience for going to the dentist. Thanks Again...See you in 8 months

This was my daughter's first visit to the dentist. She can be very quiet and shy, and I wasn't sure how she would do. The staff was very warm and friendly! The dental assistant? (Daniel) was wonderful! My daughter tends to be more timid around men, and he made her feel very comfortable. She did great! I'm glad we found this office! Thank you!!