DENTIST IN Estero,FL
Estero Smiles Dentistry
Accepting new patients
ADDRESS
fax : 239-244-1230
19521 Highland Oaks Dr
Ste 301
Estero, FL
33928
BUSINESS HOURS
- Mon : 8:00 AM - 6:00 PM
- Tue : 8:00 AM - 7:00 PM
- Wed : 8:00 AM - 7:00 PM
- Thu : 8:00 AM - 6:00 PM
- Fri : 8:00 AM - 6:00 PM
- Sat : 9:00 AM - 2:00 PM
- Sun : Not operating on sunday
LANGUAGE SPOKEN
- English
INSURANCE
We accept and honor most dental insurance plans (PPO & HMO). The following are just a few of the dental insurance carriers we’re providers for:
- Aetna
- Ameritas
- Anthem Blue Cross
- Cigna
- Delta
- Guardian
- MetLife
- United Health Care
- UCCI
Dental Services
231 Reviews
4.3 Overall Rating
Dr. Shima was awesome, very thorough and had great bedside manner. The front desk staff were helpful and really friendly. The dental assistant took my X-rays quickly and painlessly. The hygienist was very detailed. I’d highly recommend this…
Thank you Estero Smiles! We had great experiences from the front desk with Tierra, Mike and Henry to our care team of Erica, Maria and Dr. Shima, we are enjoying our new, bright smiles! Everyone was helpful and kind. We hope we didn’t leave…
Henry is a pro at managing the office. Courteous, professional, and a good sense of humor. The hygienist is thorough, professional, and efficient. I drive out of my way for their services. And open on Saturdays! Amazing.
Had my first appointment, great staff, will definitely continue as a patient
Display is professional, clean and wonderful service not just me but my whole family will continue coming. Specially the staff are wonderful. I will give them a five out of five star.
I have never felt more welcomed by a dental staff in my life. These people are amazing. From extraction to implant Dr. Shima and her team have been like a second family!
(Translated by Google) I loved it 💕 the whole experience, it is a great team from the Front Desk to the Doctor, the assistants, and the hygienists, everyone from Tierra, Mike, Henry, Dr. Shima, Erika, Frank, Yanna, Nadine and Maria, they make…
I had a great appt yesterday with Dr. Shima and her team. She was attentive and wanted to focus on my area(s) of concern. Dental assistant Kevin did a great job with my x-rays. He showed a great sense of patience and wanting accuracy. Dental…
Best dental office ever!!! They always make sure my teeth are healthy!!! I recommend them to everyone!!! Thank you Dr Shima and my hygienist Maria for all you do for me. I feel like family.
Very detailed x-rays, examination, hygiene instruction and explanations for future care. Kind greetings from staff and a very clean facility and comfortable experience. Highly recommend!
Great experience every time I come here. Love the people.
Maria did a great job! Very pleasant!
Maria did an amazing job! Felt very welcomed and left with clean teeth!
Super friendly staff, Dr Shima is awesome
Maria is the best. Gentle and lovely.
EsteroSmileDentistry have been wonderful to work with! They did an excellent job accommodating to my needs and most importantly cleaning my teeth!
Wonderful dentist office. Ask for Maria for your best cleaning!
My first appointment here & it was a great experience! Everyone was friendly & took great care of me!
Maria and Tiara are always so kind and accommodating. I’m in and out in under an hour and the location is convenient.
This is my first visit to Estero Smiles Dentistry. I’m very impressed with the technology used with my exam. Staff very friendly and thorough. Explained everything along the way.
One of the greatest dental visits I have received. Erika, Dr. Baig, and Nesha took great care of me throughout the process, expressing extremely professional customer service throughout the entirety of the emergency appointment. With this being…
Great staff to take care of all your teeth. Very professional and thorough!
This was the Very Best Dental Experience Ever! Dr Shima and Dental Assistant Yianna were just an outstanding team, very professional, talented, caring and effective treatment team!!! They stand above any and all dental professionals I have ever…
Amazing experience 👏🏽
My wife and I have been a patient with Estero Smiles since they opened their facility a few years ago. Their staff is great. They make us feel comfortable and their service is tops. We were so happy with them that we highly recommended our…
The staff is very nice and welcoming.
From my very first visit, they were so kind and helpful. Every step of the process I was made to feel comfortable. I'm not sure if it's a good thing or bad thing that they greet me when I walk through the door. Regardless, they are wonderful.…
The staff are very kind and helpful for a first visit I really feel comfortable
Great staff, very friendly and welcoming!
The lady at the reception desk is so nice. I normally have a really hard time at the dentist, but she made that process smooth for me.
Maria was great
Everyone at Estero Smiles was extremely kind, nice, and informative. I ask about a very rough tooth and they explained to me how it was something I was born with. They explained to me ways to keep my teeth whiter and better cleaning strategies.
Absolutely loved this place from the first call to make my appointment, Michael was very patient and helpful. Everyone here has been nice and comforting. Would recommend this place to anyone in a heartbeat. Thanks everyone for your help :)
It's a pleasure to be a patient here. They are all wonderful. Gentle cleaning, though exam. Very professional yet they make you feel like family.
I called and within 30 minutes they got me in!!!!! Fixed me all up and am in no more pain. Best sentient I’ve ever been to
Drs. Shima and Rodrigues are very caring. They go out of their way to explain what they are doing. Everyone on staff makes sure you are comfortable. They use a type of crown called Cerec. You get your permanent crown all in the same day. I…
10 outta 10!!! As a college student getting fast quality service is a must! Estero smiles dentistry is kind with quality service to match! Maria the hygienist always gives quality information to maintain a healthy smile. From Check in to check…
I had an old crown pop off at 4 pm and went to Estero smiles dentistry. Did not have an appointment but they took me in and DR. Sima confirmed that the crown was old, there was bacteria at the root, recommended a new crown. Vicky, the dental…
O It has been excellent from the begging of my coming to you especially maria.
Excellent service, excellent explanation of condition on teeth. Friendly, professional. Highly recommend this office. DR Shimia, was great Hygrnist Yianna was outstanding
Love the dentist here, very clean and friendly
Shout-out to a truly amazing staff, Henry, Tierra (especially), Mike, Dr. Shima, Barbara, Maria, Erica! You guys are amazing. These folks come in clutch! They earned my trust and business. They will likely earn yours too.
Awesome practice, close to home. Family atmosphere.
Best dentist! Can always get you in and out, with awesome employees!
The office staff is friendly and receptive to feedback when any small issue arises.
Great Dental practice, Erika was awesome!!! And team.
The staff is great, they did my root canal and crown within a day of me contacting them. They have very new and high tech equipment, which makes you feel like you’re getting the best treatment possible. Everyone was great from the reception area…
New patient to the office. Everyone was extremely friendly and technology compared to my previous dentist was far superior. Would recommend Dr. Shima to my Friends and Family.
Staff is amazing highly recommended
(Translated by Google) Good service, very good attention, super clean, waiting time 5 minutes. First class patient care. Dr. Shema was super friendly, very nice. The assistant Yianna the best in attention and care. 10 out of 10 I recommend…
(Translated by Google) Super service, first class attention, Very clean, Super friendly staff. recommends it (Original) Un súper servicio, la atención de primera, Muy limpio, El personal súper amable. La recomienda
Estero Smile is wonderful! They are so welcoming and with great staff. I am always comfortable and any procedure I have had done is always thoroughly explained.
Very good and nice:) had Maria very helpful
Always come here to get work done and for checkups on my teeth. The staff is always friendly and informative, while the doctors are also the exact same way. I would recommend anyone in the area to come here.
(Translated by Google) Excellent attention, great teams very passionate for the job. Thank you so much for the attention. I recommend. Thank you very much for your attention, I felt very calm in the hands of the Dr. and her team. Excellent…
Great dentist office. Both dentists are amazing and super warm people. The hygienist, Maria was super on point. She really focused in on my deep cleaning and did an amazingly job. Love this place. Thank you!
I was very happy with the entire staff during my recent visit. Dr. Diana, the X-ray technician and the Dental Hygienist were very professional and took care of my issue. Problem resolved and my wife and I are very happy. Thanks!
Since coming to Estero Smiles Dentistry, my gums have improved thanks to Maria! She is wonderful.
I believe this is the best, and most laid back dental office in SWFL. If a friendly staff is what is important to you, then this is where you should go for everything dental. If you are super lucky you'll get Yianna with Dr. Rodriguez...you…
Wonderful and blessed experience. Every step and procedure was explained with kindness, professionalism and patience. Every individual is truly a team player and I was immediately welcomed into the Estero Smiles family.❤️
Excellent job by Maria!!!
Tierra checked me in as soon as I arrived. Within minutes, I met Dr. Sharma and Yianna. Yianna skillfully took pictures and x-rays. Dr. Sharma then reviewed the digital x-rays with me, and we came up with a treatment plan. Highly engaging and…
(Translated by Google) Very good service, very nice service, highly recommended to Dr. Rodriguez, and the Hygienist Barbara, I really liked her cleanliness, thank you for everything (Original) Muy buen servicio,atendienden muy bonito,La Dra…
Excellent cleaning, service, and attention. Thank you hygienist Maria!!
Such a genuine and welcoming staff. I went to this dentist office after not being to one in several years. I was anxious to see what the results would be. Everyone made me feel so comfortable and I’m embarrassed to admit but even wiped my tears…
Very thorough, very professional yet very friendly. Total confidence in this practice. Everyone was very accommodating. I highly recommend.
This is the first time that a practice has been listening to my dislike of the hygienist using a cavitron. So, I was very pleased with Barbara who used manual instruments to clean my teeth. Erika, the assistant who did my X-rays was very…
This office was 10/10!!! Everyone was so gentle and attentive. I’m always so nervous about going to the dentist so I was so relieved when Erica made the xray process such a breeze and really put me at ease when I had to start my dental work.…
Professional and kind staff that was able to schedule me for a cleaning and examination. Definitely recommend this dentist. Thank you Barbara for doing such a wonderful job.
Estero Smiles is authentically impressive. From the moment you enter you’re greeted by warm and friendly associates. Dr. Diana Shima, DDS is remarkable… professionally sincere, detailed, knowledgeable, and skillful. Their commitment is to you…
These people are amazing. They answered all my questions and made me feel super comfortable.
This is the best dentist office I’ve been to !!!! They have helped me get my smile back from the moment I started going and my continued care!!! Can’t thank them enough!!!
I have been going to Estero Smiles Dentistry for a few years now and feel well taken care of. The hygienist Maria is excellent. She is always very friendly and helpful and does a wonderful job cleaning my teeth. My husband has even started going…
Love the staff so much! Dr. Shima, Erica, and Maria are all so lovely to work with. They make me feel comfortable every time I come in for a cleaning. Highly recommend!
My husband and I recently moved to Florida from New York, and we are thrilled that we have found this dental practice. The office itself is spotless and beautifully decorated. Erika was the assistant who took my X-rays, set me up for the…
Had a temporary crown. Numbing was great, didn’t feel the needles at all. The employees were fantastic. So glad to be a stormy here.
Maria is an awesome hygienist. Great service and staff. Only downside is expensive even with insurance.
Maria always does a great job!
Absolutely amazing services! Very kind people as well. Helped me with my finances when I needed a root canal. Very helpful considering that I am a college student!
Great cleaning.
Nice job
(Translated by Google) An excellent place, the attention and professionalism is very appropriate to meet all the patients' expectations, Maria and Barbara, two hygienists, treat me with a lot of patience and kindness. (Original) Un excelente…
Amazing and inspiring team of professionals who, to a person, exude competency and heart warming compassion. It feels more like a spa treatment than a typical trip to the dentist.💕🙋♀️
This is by far one of the best dentist offices I have been to. I just came back for my second appointment and will be back for many more. Maria is an amazing hygienist that takes the time to tell you how to improve your teeth and gum health and…
Happy to say the entire staff are amazing!! I’ve been a patient for a year now and I’m happy with the service. Shoutout to “Loca” she’s the dental assistant who’s hilarious. 😊
I loved my experience with Estero Smiles. I was greeted as soon as I walked in and helped right away. Nadine took my X-rays, and it was the quickest and least uncomfortable oral x-rays I have ever had taken. Dr. Rodriguez was very nice and…
Been coming for about a year now. Office crew is very friendly, quick to answer phones/questions. Really thorough, great cleaning with Maria!
I am very pleased with Dr Shima, Dr Okasha and all the other Dentists at Estero Smiles Dentistry that have worked on my teethe. Maria Delgado/Hygienist is great. She has taught an old dog the correct way of keeping teethe clean. Henry and all…
Dr. Shima,Yianna,Chris Ann were great! Explained as they did my crown and always asking if I needed anything. Top notch individuals! Would recommend them to friends.
My husband and I have been patients for Estero Smiles for over one year. We have received excellent, thorough dental care, The staff is always courteous, knowledgeable and attentive to client's needs. Dr. Shima is an excellent dentist. Maria,…
After two crowns and two root canal I can tell you Drs. Shima and Sinamati are simply the best. Extremely talented and very friendly and calming. The entire Estero Smiles Dentistry staff are professional, friendly and excellent at their…
(Translated by Google) Very good attention from the people at the reception. The day I went to the consultation they received me and treated me quickly, the assistant Yianna was the first to treat me, very efficient and attentive, as was Dr.…
Maria gave me the best cleaning today that I've ever had!!!
Maria, my hygienist did an outstanding job cleaning my teeth today! As she always does. Thankyou
Amazing service, open on Saturdays too.
Staff at Estero Smiles are very caring and helped me feel more comfortable.
When entering the office I came upon the assistant office manager Tierra, she was exceptional in making sure all my information was accurate! She directed me to Barbara my Dental hygienist who was extremely professional and meticulous! They both…
Great friendly staff. Comfortable and relaxed atmosphere. Dr. Shima is wonderful. First time root canal for me and I was very anxious. Dr. Sinamati did an amazing job. Completely painless. Highly recommend Estero Smiles.
Everything was awesome, I found it a little strange that payment was due before services rendered - first time for me Until next time Bob
Everyone there is super friendly and genuinely care about how you're feeling and your wellbeing. They made the experience comfortable and explained everything every step of the way. The best experience I've ever had at a dental office!
The surgeon and the assistants did an amazing job. It was worth all miles I travelled From Punta Gorda to Estero for my surgery.
Dr. Shima was great. Answered all of my questions and ensured I was comfortable throughout the different procedures. No one likes going to the dentist but the staff here made myself and my family very comfortable. If you have doubts - don’t - my…
Very friendly and professional staff.
This place is absolutely unbelievable!! I left there yesterday (7/17/23) in tears because they did such amazing work that I could not believe the results!! I went in there for a new patient appointment, after not being at a dentist for over 7…
I wish I could give this place 10 stars. First let me set the scene. I have extreme anxiety going to the dentist, like in the chair I shake like its an early 1900 Chicago winter and puffer coats haven’t been invented yet. This lead me to avoid…
I do not post very often. But I need to compliment everyone at Estero Smiles. Being nice matters and everyone single person I encountered was/is l super nice. What really made my experiences perfect was willingness to answer questions and…
Dr. Shima is a very compassionate, professional and highly competent dentist who went over and above to save my tooth. She took the time to go over all the options and delivered excellent care. I highly recommend her and her wonderful staff.
My first visit to this practice and I am glad I made the change from my prior dentist. Professionalism and timeliness were on point. Dr. Baig, Erika and Nesha made a great team for my treatment.
My husband and I had a wonderful experience at Estero Smiles! All of the staff was so sweet and accommodating. Dr Baig, Nadine, and Maria were very welcoming and explained everything they were doing during X-rays and teeth cleaning.
So grateful for the staff at Estero Smiles Dentistry! I was able to be seen as a walk-in (thanks to Darnesha at reception) for a chipped tooth emergency and received excellent care. Dr. Shima was so kind and made sure everything was ok after…
Very friendly staff and great attention to time. Dr.was efficient, fast and knowledgeable.
On April 3, 2023 I had an emergency my temp crowns came off. I attend a different location but they called and got me a last minute appt. With this location!Hats off to Estero Smiles Dentistry for going the extra mile and a round of applaud to…
The entire staff was extremely nice and professional, and explained everything as they went. Will definitely be my new dentist!
Absolutely the best Dental experience ever!! Dr Baig, Erika, Victor, Henry, and Maria treat you like family. This team made the entire experience enjoyable and stress free. This should be the standard for not only dental offices but customer…
I went to Estero Smiles Dentistry recently. I went in as a new patient. Was apprehensive because I wasn’t sure what to expect. I didn’t have very good experiences with other dental practices. I went in for my new patient visit apprehensive and…
As someone with HIGH dental anxiety I can not thank the staff at this office enough. Nesha AND Henry at the front desk are as sweet as can be and Maria the hygienist is one of the kindest people I have ever met. Prices are a little high, even…
Dr. Baig and her staff are the best.. I highly recommend
Very professional and friendly. They care about the patient and not just about making money. They explained everything in detail and made sure I could get the dental care I needed! Dr Shima and her assistant Erika are amazing as was the…
Let me just start with I hated the dentist from older childhood memories so I've been avoiding, which I shouldn't have. With that being said I had the best experience at this place the staff from up front Henry to the assistants to the…
Dr. Baig and staff were very professional and helpful. Very friendly environment with clear price transparency before procedure began. Would definitely recommend!
Very professional. Nice atmosphere.
Friendly and professional staff!
Had a great time here. Nesha at front desk was extremely helpful and got me everything I needed to help with my financial plan. Dr.Baig was helpful as well; I love the team here.
This was my first visit to this dentist and I was beyond impressed. The entire process was comfortable. Both the Dentist and staff were very friendly. They made me feel like I was important and my dental care was all they were concerned about…
Highly recommend!
I want to thank the staff for staying late to help me. Everyone was so kind and calm, I highly recommend this business.
Dr. Baig did and outstanding job replacing a broken filling.She was very skilled. I can hardly tell I have one now. Much better than my last dentist. Tech was friendly and helpful. Would recommend thus office.
I absolutely love the Dentists here, very nice, super gentle, if you don't care for the Dentist, this is the place to go. I had extensive dental work done and my daughter as well. We would recommend this place 💯🦷🪡💜5⭐
This was without a doubt of of the Best Dental experiences I have had. Dr Shima was a true Dental professional(not a hustler)...Maria the Hygienist was the best ive had in over 20 years. Erica the Dental assistant was awesome. Henry the…
I enjoyed my first visit and I want to continue to come very professional
Excellent service all around starting at front desk, to the X-ray technician, dental hygienist and dentist. All were highly professional and caring. All too often, in this day and age, when one enters a practice, you get the feeling that you are…
Good afternoon to all team members of Estero Smiles Dentistry i would like to extend the gratitude for the work since my entry to the office ,the expectation was incredible ,the expertise from the front desk up to the RDH Maria the hygienist…
This is my new dentist now, I usually don't meet the Dr until I'm in the chair. I met Dr Shima before anybody else, I told Dr shima I only wanted a cleaning so she ask me to get a full mouth x ray. I'm not a fan of x ray but the assistant made…
I had my wisdom’s teeth removed and they did a really nice job, everything went well and when I had to wait for my ride, they took me to a separate room and were always checking on me to see how I was doing. I greatly recommend Estero Smiles…
To say I am extremely happy with my time spent here as a patient would be a understatement. I was chosen to be a part of Serve day with this office, where my dental work was covered. although this is an extremely rare and one off situation, I am…
Staff was amazing! Very clean and updated equipment. Had some issues with my insurance but Henry figured everything out for me! Very happy to have them as my new dentist.
The staff was very attentive and helpful. Customer service is on point. Best place to go 100%. Thank you, Henry, Dr. Shima, Nadine and Maria for the experience.
I have had a great experience with this dentist office. Dr Shima is thorough, empathetic and gives the patient all information they may need. I know that people are commenting on "over selling" but you can decline suggestions made by the doctor.…
My first time at Estero Smiles and I was treated very well. I went for a cleaning and ended up needing a crown. It was done in the same time frame and done very professional by each employee.
The staff really took care of me! They worked hard to give me an affordable price because I don’t have dental insurance. Everyone was super nice and friendly. Highly recommend
I was needing a root canal and they saw me that day to take the pain away. Had to wait till the endodontist came in the next month but I was out of pain. I was very nervous but Dr. Gad reassured me I would be fine without any pain. Well he's a…
Like most people, I'm never excited to go the to dentist. I'm new to the area and this office is right down the road from work. It seems like it's a relatively new space - unbelievable equipment, everything seems really state of the art. Ralph…
So glad my insurance recommended them. I was nervous, but they made my procedure and my experience super easy and relatively painless. I would not go anywhere else for my dental work. Everyone was incredible to work with, especially Erika and Dr…
I took my 8yo son to Estero Smiles and they were so great with him! We had a negative experience at a different provider so he was apprehensive but he left Estero Smiles saying he loves the dentist now!!!
I do not like going to the Dentist, but everyone that worked here was WONDERFUL! Sasha, Ralph, Erika, Nadine and Dr. Shima are so friendly and make you feel at ease.
If you have ever been afraid of going to a dentist then your new dentist is in this location! They erased any fears or worries I had during my entire experience here. Instead of making me feel shameful they provide encouragement and advice. This…
I was a new patient, had to switch due to insurance changes. I preferred this dentist office over others I’ve been to in the area. Dr. Shima was efficient and professional along with her team from the check in process until the end. They are…
Maria did my dental cleaning and she did a fabulous job! She was very thorough but gentle at the same time! Dr. Shima is very good too! She is good at making a person feel comfortable and in skilled hands!
Very good experience. Everyone in the office was lovely. The hygienist Maria is a rock star. Front desk Sasha and Ralph are awesome. Dr Shima is great. Highly recommend.
Excellent dentist office. Everyone there was friendly, kind,and compassionate and made my emergency visit comfortable. Everything was explained, charges were discussed prior to any work and they were able to do some of the needed work right…
Yesterday was my first appointment with this office, and my boyfriend was in a couple days prior. I have major anxiety when it comes to doctor appointments (especially the dentist) and I have extremely sensitive teeth. Every single person I…
Staff are very nice, friendly accomodating, professional & do excellent work.
We're new to the area and had our first visit to Estero Smiles Dentistry today. It was an amazing experience from check-in to check-out and everything in between! All the staff were extremely friendly and helpful. They helped keep my 2 year old…
First time here and it was very clean and professional. Very friendly staff. Went out of their way to make me feel welcome and comfortable. Erika, Dr. Shima. Nadine, and Maria are top notch. Will recommend this office to friends.
I had two crowns done last week by Dr.Shima 1/27/2022. I felt Dr. Shima was very caring and gentle. My crowns are not only beautiful but also comfortable. So glad I had them done. Her assistant Erika was awesome! I had a great experience. Pt for…
Had a terrific experience with Estero Smiles Dentistry. Everyone was professional and made me feel at ease. Will definitely be back and highly recommend.
I’ve read some of the other reviews and I want to assure the readers of this post that I was a complete stranger to the entire business. I asked neighbors for a suggestion for a dentist and they gave me the card for Estero Smiles. I’m so glad…
Dr Shima is wonderful, my experience with her is of the utmost professionalism, absolute first class!! It is super important to me to have a relaxed and comfortable experience without any anxiety, I would give 10 stars if I could. Dr Shima’s…
I had serious pain in my tongue and it turned out that my wisdom tooth was broken they made the appointment and pulled the tooth in the same day. Very professional and friendly service.I would definitely recommend this office to anyone
My name is Christina and I have very bad anxiety when it comes to having my teeth pulled.the staff here at smiles dentistry was very friendly I loved everything about them they make you feel very comfortable and I definitely recommend them to…
Extremely friendly staff and professional. An overall pleasant experience
The staff is extremely nice. I have bad anxiety going to the dentist but they really helped me feel comfortable.
Incredibly friendly and professional dental office. 100% the dentist office I will be going to while living in the area. If you need a new office definitely give this one a shot, you won’t be disappointed.
Great stuffs at the Estero Smiles Dentistry. I would recommend anyone who needs dental care to the clinic.
It was a while since I’ve been to the dentist office and I was a little hesitant at first, but when I got there everyone was so genuine. Ralph was amazing! He was was very enthusiastic, great conversationalist, easygoing and beyond professional.…
Going to the dentist have always been a traumatic experience for me since I was younger. I just moved to the state of Florida and I was over due on my cleaning due to the pandemic. I’m grateful the staff was able to fit me into the schedule…
Best Dentist! Best staff! From beginning to end great experience. I would highly recommend.
This is my first time coming to the dental office. In the beginning when the Doctor talks to me to get to know me and what my concern was made me feel comfortable. The assistant Bianca tapping on my shoulder helps a lot with the anesthesia.…
This is the best office I have ever used. The staff are incredibly friendly and make you feel like part of the family. The dental assistant Nadine was very knowledgeable and she and Doctor Shima made the whole process nice and easy. They are…
Professional, state of the art practice. Throughly explained findings and recommendations. Pre-certified procedures with insurance and went over charges for each procedure.
